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Across the street or on the other side of the world — using our remote support technology brings faster resolution, and a better support experience for the customer.

Step 3: Windows 10 - Ready to Upgrade

 

Three steps to ensure your Windows 10 Upgrade is successful
Step 2 - Windows 10 Pre-Check - Schedule your Windows 10 Pre-Check today Step 3 - Upgrade to Windows 10 - Schedule your Windows 10 Upgra
Step 1 - Windows 10 Free Upgrade - Find out what you need to know

Microsoft is making Windows 10 available as a free upgrade for qualified and genuine Windows 7 and Windows 8/8.1 devices.

If you have reserved your Windows 10 upgrade, Microsoft will notify you when your upgrade is ready. You have until July 29, 2016 to take advantage of this free upgrade offer. Once you upgrade, you’ll have Windows 10 for free on that device.

Step 3 - Upgrade to Windows 10 - Schedule your Windows 10 Upgra

Are you ready for the Windows 10 upgrade?

Windows 10 Upgrade Pre-Check should be completed prior to scheduling the Windows 10 Upgrade (Pick up and Return). This is performed remotely to make sure that your computer meets the minimum requirements of the upgrade. We will also verify that all installed software and hardware drivers will "To-The-Best" of our knowledge function properly after the upgrade has been completed. Although it's not required that the customer be present while we check the computer, it is highly recommended in case we have any questions. This process should take no longer than maybe 30 minutes to complete.

ARE YOU READY FOR WINDOWS 10?  LET US DO IT RIGHT FOR YOU

For those that are willing/ready and want to upgrade to Windows 10 now, you can now schedule an appointment with us now to do this for you.  We will not be doing this remotely due to connectivity issues during the upgrade process.  Also, we want to make sure all of your data is backed up to and external source before we start the upgrade in case the upgrade fails.

There is a charge associated with us doing your Windows 10 upgrade as follows:

    * For customers on a current “Basic” Remote Support Plan:
      - $160.00 flat fee each computer (Includes pick up, return and setup)

    *  For customers on a current “Pro” Remote Support Plan:
      - $125.00 flat fee each computer (Includes pick up, return and setup)

    *  For customers on a current “Business Class” Remote Support Plan:
      - $125.00 flat fee each computer (Includes pick up, return and setup)

Go online and book and appointment today.  We will come to you location and pick up your computer(s).  Once we have your computer, we will back up all files, email accounts (Outlook, Windows Live Mail) before we start the Windows 10 upgrade.  Once we have completed the Windows 10 upgrade we will download and install all applicable updates, configure Windows and setup/verify your email is working properly.  Once the processes is complete we will then deliver and setup your computer in your home or business. Estimated time to complete the Windows 10 upgrade is between 2 to 3 business days.  When your computer is ready we will contact you and schedule an appointment to return and setup your computer.
 

More infor for windows 10 free upgrade

 


Known compatibility issues with Windows 10

1.  (09/04/2015) If you are currently using Apple iCloud and syncing to your phone and/or iPad then DO NOT UPGRADE TO WINDOWS 10.  There is a known issue with Apple iCloud and Windows 10.

2.  (09/09/2015) If you are using Ring Central then DO NOT UPGRADE TO WINDOWS 10.  Ring Central is not currently compatible with Windows 10.

3.  (09/09/2015) If you are using Point by Calyx Software then DO NOT UPGRADE TO WINDOWS 10.  Point by Calyx Software is not currently compatible with Windwos 10. Calyx Software tech support says "Go ahead and upgrade to Windwos 10, it may or maynot work with Windows 10".  Enough said.

 

 

 


What our customers are saying about Windows 10 after upgrading:

I’ve been using Windows 10 on the laptop for about a week and half now and it’s been great! Just as easy as 7 and with more options. My only complaint would be the way they are doing the games now with advertisements.

Carol
Chula Vista, Ca
September 3, 2015


I’VE EXPERIENCED NOTHING NEGATIVE WITH WINDOWS 10.  Windows 10 is as advertised. I recommend that you have Doc install it for you. He’s tested it enough that your experience will be painless.

Bob
El Cajon, Ca
September 9, 2015


Going from Windows 7 to 10 was painless but I don’t really do anything exotic with my laptop so I haven’t really given 10 a very strenuous test.  So far, so good.  My wife is still using 7 but she wouldn’t have any difficulty shifting.

Louis
Bonita, Ca
September 9, 2015
 

 

Here are some more helpful videos on Microsoft Windows 10 and what you need to know (enjoy!)

 

 

 

 

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