Labor Rates and Discounts for our Remote Support Plan customers
* Remote Session: Nothing additional, Remote Sessions are Included in each Remote Support Plan. If we can fix it with a remote session then there is no additional cost. .
* On-Site Visit (We Come to You):
* Discounted labor rates when remote support will not fix problem and we have to come to your location to work on or pick up your computer(s) for repair or upgrades.
* Basic Remote Support Plan customers: $65 @ hour, minimum 1-hour, Maximum (Capped) $160 per incident (Some restrictions apply
* Pro Remote Support Plan customers: $50 @ hour, minimum 1-hour, Maximum (Capped) $125 per incident (Some restrictions apply
* Business Class Remote Support Plan customers: $50 @ hour each addition hour, minimum 1-hour, Maximum (Capped) $125 per incident (Some restrictions apply)
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